Payment Policy

Effective Date: January 17, 2025

At JewelCrafteed, we aim to offer a secure, easy, and efficient payment process for all of our customers. Our Payment Policy is designed to provide transparency regarding the methods we accept for payment, our billing practices, and our commitment to safeguarding your financial data.

1. Accepted Payment Methods

We accept various payment methods to ensure that our customers can easily complete their transactions. The following payment methods are available for use:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: PayPal is another secure and convenient method for processing payments. If you have a PayPal account, you can use it to pay for your purchases on JewelCrafteed.

  • Gift Cards: We also accept JewelCrafteed gift cards, which can be redeemed at checkout for products available on our website.

  • Bank Transfer: For large purchases, we also accept bank transfers. Please note that orders paid via bank transfer may take longer to process.

2. Security of Payment Information

The security of your personal and payment information is paramount to us. We use secure payment gateways and SSL (Secure Socket Layer) encryption technology to ensure your financial details are protected throughout the transaction process.

  • Encrypted Transactions: All transactions are processed through secure payment gateways that are PCI-DSS compliant, ensuring that your card and personal information is not stored on our servers.

  • Fraud Prevention: For your security, we perform fraud checks on all transactions. If we detect any suspicious activity, we may request additional verification before processing your order.

3. Currency and Pricing

  • Currency: All transactions are processed in United States Dollars (USD).
  • Pricing: Prices for products are listed in USD and include applicable taxes and fees, unless otherwise specified. The final price of your order will be shown at checkout before payment is processed.

4. Order Confirmation and Payment Processing

Once you’ve selected your products and entered your payment information, you will be presented with a payment summary. This includes:

  • Itemized list of products purchased

  • Total cost (including applicable taxes and shipping fees)

  • Estimated delivery time

  • Order Confirmation: After payment is successfully processed, you will receive an email confirmation containing your order number, the details of the items purchased, and estimated shipping information.

  • Payment Processing Time: Typically, payments made via credit card or PayPal are processed immediately. Bank transfers may take 1-3 business days to be completed and reflected in your account.

5. Failed Transactions

In the event that a transaction fails due to an error with the payment method or insufficient funds, we will notify you immediately and request that you resolve the issue to proceed with your order.

  • Payment Errors: If your payment fails, we will attempt to process the transaction again. If the problem persists, we may contact you to verify your payment details or suggest alternative methods.
  • Unsuccessful Payments: If the payment cannot be successfully processed, your order will be canceled. You will be refunded for any amounts already charged, minus any processing fees.

6. Sales Taxes and Duties

Sales taxes are calculated according to the laws of the state of New Mexico and are added to the total price at checkout.

  • International Orders: If you are ordering from outside the United States, you are responsible for any customs duties, import taxes, or fees that may apply upon delivery. These charges are beyond our control and must be paid directly to the relevant authorities.

7. Refunds and Cancellations

We are committed to ensuring your satisfaction with every purchase. If you need to cancel or modify an order, please refer to our Refund and Returns Policy.

  • Refund Process: Once an order is canceled or returned, the refund will be processed back to your original payment method. Refunds typically take 5-7 business days to be reflected in your account, depending on your bank or payment processor.

8. Customer Support and Assistance

If you have any questions or need assistance regarding payment methods, billing, or issues with processing your transaction, please reach out to our support team: